Refund policy



RETURNS & EXCHANGE POLICY

Exchange
If you are unhappy with the product you may request an alteration to the shade & product for free. 

Please contact us via the help form or at help@dcypher.me and we will arrange a new product to be sent out to you.

Returns
You are entitled to a refund on products even when opened, if you are not happy.

For returns simply contact us and let us know what product you would like to return on the help form or at help@dcypher.me .

We will send you a returns label and issue a refund for your product (excluding shipping). 

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